Chat Support Executive / Lead (US Tax & Back-Office)

Banani

Expired

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BPO, Customer Support

Banani

Full Time

Male

Salary Negotiable

Vacancy 4 positions

Experience (years) 1 – 4

Salary & vacancy

Salary: Negotiable

4 vacancies

Application

Deadline:

April 9, 2026 (Expired)

Job Description

This Chat Support Executive / Lead position at TQBD Services in Dhaka offers an excellent opportunity for entry-level professionals to build a career in US tax and back-office operations. As a Chat Support Executive / Lead (US Tax & Back-Office), you’ll be the primary point of contact for USA-based clients, handling filing status queries, payment updates, and maintaining accurate client records. The role requires strong analytical skills, fluency in English, and the ability to work night shifts while maintaining professional communication aligned with US standards.

The position offers a negotiable salary with comprehensive benefits including performance bonuses, insurance coverage, and yearly salary reviews. With 4 vacancies available, TQBD Services is looking for male candidates aged 22-32 with 1-4 years of experience in BPO or data entry firms. Located in Banani, Dhaka, this role provides hands-on training in global workflows, 2 days of weekly holidays, and fully subsidized night shift meals. Apply by April 9, 2026, to join a growing team that values professional development and offers career opportunities in Dhaka’s expanding BPO sector.

Requirements

• Experience: 1 – 4 years

Education Requirements

Educational background required:

Bachelor of Business Administration (BBA) in Accounting
Bachelor of Business Administration (BBA) in Finance
Bachelor of Commerce (BCom) in Accounting

Experience Requirements

Experience needed for this role:

1 to 4 years of relevant experience
Experience in BPO/Data Entry firms preferred

Qualifications

Key qualifications for success:

Strong analytical skills
Fluent in English
Proficiency in Google Sheets and Google Workspace
Knowledge of US tax system and banking/financial operations

Skill Requirements

Analytical Skills
Banks & Financial
Fluent In English
Google Sheets
Google workspace
Night Shift
Tax (VAT/ Customs Duty/ Income Tax)
USA market

Incentive & compensation

Comprehensive benefits package includes:

Performance bonus
Insurance coverage
Yearly salary review
Festival bonus (2)
2 days weekly holidays
Night shift meals (fully subsidized)
Life event bonuses and leave
Emergency loan facility
Safe transport for night shift employees

How to apply for TQBD Services jobs

Follow these steps to apply for the Chat Support Executive / Lead position:

Ensure you meet all requirements (male, 22-32 years, 1-4 years experience)
Must be fluent in US English with excellent communication skills
Submit your application through the external URL before April 9, 2026
Application method: External URL
External Apply URL: https://bdjobs.com/h/details/1467736

About TQBD Services

TQBD Services is a professional services company specializing in back-office operations and client support for international markets. The company provides comprehensive solutions including tax services, data management, and customer support, with a focus on delivering high-quality services to USA-based clients. TQBD emphasizes professional development, employee benefits, and maintaining high standards of service delivery.