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Customer Experience Consultant (Entry-Level)

Active
Salary Negotiable
Vacancy 1 position

Salary & vacancy

Salary: Negotiable
1 vacancy

Job Description

Embark on a rewarding career as a Customer Experience Consultant with A.P. Moller – Maersk in Gulshan, Dhaka. This entry-level role is perfectly suited for graduates eager to gain invaluable international experience and deep industry knowledge within the global shipping and logistics sector. You will be at the forefront of customer interactions, building lasting relationships and ensuring seamless shipment experiences, which directly contributes to both team goals and the organization’s overarching success. It’s a unique opportunity to develop core competencies for customer-facing roles while growing your potential in an enriching, professional environment.

We are looking for a candidate who combines excellent communication with a genuine passion for service. Your key responsibilities will involve end-to-end ownership of customer shipments, proactive issue resolution, and continuous process improvement. The ideal applicant will have 1-2 years of customer service experience, with shipping/logistics background a strong plus. You will thrive as a collaborative team player, handling pressure with organization and empathy. If you are ready to bring your best skills to a career opportunity in Gulshan and influence positive customer outcomes, this position at Maersk offers a clear path for professional development.

Requirements

Education Requirements

Preferred educational background.

  • Post-Graduate degree (preferred).

Experience Requirements

Relevant professional experience.

  • 1-2 years of relevant customer serving experience.
  • Previous experience in shipping/logistics is highly preferred.

Qualifications

Core qualifications and attributes.

  • Strong business, market, and customer understanding.
  • Ability to influence, persuade, and manage exceptions.
  • Takes ownership for early resolution and closure of issues.
  • Works accurately with an eye for detail.

Skill Requirements

  • Customer Relationship Management
  • Problem Resolution & Solution Finding
  • Proactive Communication
  • Process Improvement
  • Cross-Functional Coordination
  • Shipment Lifecycle Management
  • Team Collaboration
  • Attention to Detail
  • Empathy

Incentive & compensation

How to apply for A.P. Moller - Maersk jobs

Interested candidates should apply through the official Maersk careers portal. As specific application details are not provided, please visit A.P. Moller – Maersk’s official website careers section to search for the “Customer Experience Consultant” position in Gulshan, Dhaka, and submit your application and CV there. Ensure your application highlights your customer service experience and interest in logistics.

About A.P. Moller - Maersk

A.P. Moller – Maersk is a global integrated logistics company, connecting and simplifying its customers’ supply chains. As a world leader in container shipping and port operations, it operates in over 130 countries, offering a vast network and a commitment to innovation and sustainable trade. The company fosters a diverse and inclusive workplace, valuing different styles of thinking to drive its mission of becoming the global integrator of container logistics.