Customer Service Team Lead at PRISTINE

Active

Customer Service, E-commerce

Mirpur

Full Time

Any

Salary BDT 16,000 – 20,000

Vacancy 1 position

Experience (years) 1 – 1

Salary & vacancy

BDT 16,000 – 20,000

1 vacancy

Job Description

PRISTINE is offering an exciting opportunity for an experienced Customer Service Team Lead to join their team in Mirpur, Dhaka. This full-time position comes with a competitive salary range of 16,000-20,000 BDT plus commission, making it an attractive option for professionals seeking career growth in customer service management. The role involves supervising the CS team, ensuring smooth operations, and driving sales performance while maintaining high customer satisfaction levels.

The ideal candidate will have at least one year of experience in a similar role and possess strong leadership, communication, and problem-solving skills. Working hours are from 10 am to 7 pm, Saturday through Thursday, providing a structured work schedule. PRISTINE offers attractive benefits including commission on sales, an Eid bonus after one year of service, 20 days of paid leave annually after probation, and performance-based increments. This Customer Service Team Lead position represents an excellent opportunity for career advancement in the growing e-commerce and retail sector in Mirpur.

Requirements

• Experience: 1 – 1 years

Education Requirements

Education requirements focus on relevant academic background and certifications.

Not specified in job posting
Any educational background considered

Experience Requirements

Experience requirements emphasize practical work history and industry knowledge.

Minimum 1 year experience in similar role required
Experience in customer service team management preferred
Background in telesales and sales reporting beneficial

Qualifications

Qualifications encompass both educational background and professional experience.

Strong communication and leadership skills
Customer-focused mindset with problem-solving abilities
Experience in team supervision and operations management

Skill Requirements

Team Leadership
Customer Service Management
Problem Solving
Telesales
Operations Supervision
Sales Reporting

Incentive & compensation

The position offers attractive incentive and compensation packages.

Commission on sales
1 Eid bonus after completion of 1 year
Performance-based increments

How to apply for PRISTINE jobs

Follow these steps to apply for the Customer Service Team Lead position.

Prepare your updated CV highlighting relevant experience
Email your application to [email protected]
Use subject line: “CS Team Lead”
Include all relevant documents and certifications
Wait for response from HR team for interview scheduling

About PRISTINE

PRISTINE is a growing organization in Dhaka that values customer satisfaction and team development. The company provides excellent career opportunities for professionals looking to advance in customer service management and operations. With a focus on quality service delivery and team performance, PRISTINE offers a dynamic work environment for ambitious individuals.