Customer Support Associate at SDS Manager

Active

Call Center, Customer Support

Dhaka

Full Time

Salary Negotiable

Vacancy 1 position

Experience (years) 1 – 1

Salary & vacancy

Salary: Negotiable

1 vacancy

Job Description

SDS Manager Inc. is seeking a dedicated Customer Support Associate to join their global team in Dhaka. This full-time remote position offers an excellent opportunity for individuals with customer service experience to work with an international technology company specializing in safety data management and compliance solutions. The role involves handling customer interactions across multiple channels including phone, email, and live chat, providing technical support, billing assistance, and general product inquiries.

The successful candidate will be responsible for managing customer queries, resolving technical issues, processing account subscriptions, and maintaining high standards of customer satisfaction. The position offers competitive benefits including yearly salary reviews, performance-based progression, festival bonuses, hybrid work arrangement, and 25 days of annual leave plus government holidays. This is an excellent opportunity for career growth with a global company that serves clients in 50+ countries worldwide.

Requirements

• Experience: 1 – 1 years

Education Requirements

Educational qualifications needed for this role are outlined below.

Experience Requirements

Experience requirements for this position are specified to ensure candidate suitability.

Qualifications

General qualifications required for the Customer Support Associate role.

Skill Requirements

Customer service and support
Technical troubleshooting
Communication and interpersonal skills
CRM and help desk software proficiency
Multitasking and time management
Problem-solving and conflict resolution
Documentation and reporting

Incentive & compensation

The position offers various compensation and benefits including performance-based progression and festival bonuses.

How to apply for SDS Manager jobs

Follow these steps to apply for the Customer Support Associate position at SDS Manager.

Prepare your updated resume and cover letter
Visit the application form at https://forms.gle/BreXt5HFKo4KiV4s8
Complete the application form with accurate information
Submit your application before the deadline of April 14, 2026
Check your email regularly for interview notifications

About SDS Manager

SDS Manager Inc. is a global technology company specializing in safety data management and compliance solutions. Headquartered in Norway with offices across multiple countries including Bangladesh, the United States, Sweden, and Vietnam, the company serves clients in over 50 countries worldwide.