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Customer Care Executive

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Salary Negotiable
Vacancy 2 positions
Experience (years) At least 2
Contact email hr@novocargo.net

Salary & vacancy

Salary: Negotiable
2 vacancies

Application

Deadline:

March 25, 2026 (Expired)

Job Description

Join our team as a Customer Care Executive at a leading logistics company in Bangladesh, where you’ll play a crucial role in maintaining customer satisfaction and building strong client relationships. This full-time position offers an excellent opportunity for professionals with at least 2 years of customer service experience to advance their careers in the dynamic logistics industry. The role involves handling customer inquiries through multiple channels, maintaining accurate records, and coordinating with internal departments to ensure seamless service delivery.

We are seeking a dedicated Customer Care Executive who can demonstrate excellent communication skills, both written and verbal, and has experience in the freight forwarding, automobile, or transportation sectors. The successful candidate will be responsible for providing accurate information about our services, following up on pending issues, and ensuring professional communication with clients at all times. With a negotiable salary package and the chance to work with a reputable organization, this Customer Care Executive position represents an exciting career opportunity in Anywhere in Bangladesh’s growing logistics sector.

Requirements

  • Experience: At least 2 years

Education Requirements

Educational background required for this position includes formal academic qualifications.

  • Minimum Graduate degree (Bachelor/Honors)
  • Relevant certifications in customer service are advantageous

Experience Requirements

The role requires substantial experience in customer service and related industries.

  • At least 2 years of experience in customer care roles
  • Experience in logistics, transportation, or freight forwarding preferred
  • Proven track record of handling customer inquiries and complaints
  • Experience with CRM systems and customer database management

Qualifications

Key qualifications needed to succeed in this customer care role.

  • Strong problem-solving abilities
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Customer-focused mindset with attention to detail

Skill Requirements

  • Customer service excellence
  • Communication and interpersonal skills
  • MS Office proficiency (Word, Excel, Outlook)
  • Email and Outlook communication
  • Customer database management
  • Problem resolution
  • Multi-channel communication
  • Time management

Incentive & compensation

The position offers competitive compensation and benefits package.

  • Negotiable salary based on experience
  • Full-time employment benefits
  • Professional development opportunities
  • Work in a leading logistics company

How to apply for A Leading Logistic Company jobs

Follow these steps to apply for the Customer Care Executive position.

  • Prepare your updated CV highlighting relevant experience
  • Send your application to hr@novocargo.net
  • Application deadline is March 25, 2026
  • Include a cover letter explaining your suitability for the role
  • Shortlisted candidates will be contacted for interviews

About A Leading Logistic Company

A Leading Logistic Company is a prominent player in Bangladesh’s logistics and transportation sector, providing comprehensive supply chain solutions to businesses across the country. The company specializes in freight forwarding, transportation services, and logistics management, serving diverse industries with reliable and efficient delivery solutions.