Medical Call Centre Representative

The Medical Call Centre Representative position at Ascent Health Limited in Dhaka offers an excellent entry-level opportunity for individuals interested in healthcare customer service. As the primary point of contact between patients and healthcare providers, this role involves handling inbound and outbound calls, scheduling appointments, and providing essential information about medical services. The position requires excellent communication skills, knowledge of medical terminology, and proficiency in call center software, making it ideal for those starting their career in the healthcare industry.

This full-time office position at Ascent Health Limited provides a chance to develop valuable skills in healthcare customer service while contributing to patient care and satisfaction. The role involves multitasking, problem-solving, and maintaining patient confidentiality in compliance with healthcare regulations. With roster duty requirements and the need to handle both emergency and non-emergency calls professionally, this position offers a dynamic work environment where representatives can grow their expertise in medical call center operations while supporting the healthcare needs of the community in Dhaka.