Lead IT Support

GULSHAN 2

Expired

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Garments, IT

Gulshan

Full Time

Any

Salary Negotiable

Vacancy 1 position

Experience (years) At least 5

Salary & vacancy

Salary: Negotiable

1 vacancy

Application

Deadline:

March 28, 2026 (Expired)

Job Description

The Lead IT Support position at Gildan-G.A.B. Limited offers an exciting opportunity to manage global helpdesk teams and oversee comprehensive IT support operations in Dhaka. This senior-level role combines strategic leadership with hands-on technical expertise, requiring at least 5 years of experience in IT support and service management. The position involves coordinating between local teams and global IT operations while ensuring high-quality service delivery across all supported areas.

As a Lead IT Support professional, you’ll benefit from a competitive compensation package including provident fund, festival bonuses, comprehensive medical insurance, and transportation facilities. The role offers a structured work environment with office hours from 8 AM to 3 PM, plus additional remote support hours. With opportunities for career growth in a multinational textile and garments company, this position provides excellent prospects for IT professionals seeking leadership roles in Dhaka’s dynamic business environment.

Requirements

• Experience: At least 5 years

Education Requirements

Educational background requirements for this senior IT support role.

Bachelor of Science in Computer Science & Engineering
Bachelor of Science in Electronics and Telecommunication Engineering
Advanced degrees preferred but not required

Experience Requirements

Experience requirements for this senior-level IT support leadership position.

At least 5 years of experience in IT support roles
Experience in service desk or helpdesk management
Background in multinational or large corporate environments

Qualifications

Professional qualifications and competencies required for this role.

Proven track record in IT infrastructure management
Experience with ServiceNow or similar platforms
Strong understanding of IT networking services

Skill Requirements

Communication in English
Help Desk Management
IT Help Desk
IT Infrastructure
Stakeholder Management
IT Infrastructure and Network Implementation

Incentive & compensation

Comprehensive benefits package including multiple allowances and facilities.

Provident fund
Festival bonuses (2)
Medical insurance for employee and dependents
Transportation facilities
Weekly holidays
Lunch facilities

How to apply for Gildan-G.A.B. Limited jobs

Follow these steps to apply for the Lead IT Support position.

Visit the external application URL: https://bdjobs.com/h/details/1463771
Submit your application before the deadline of March 28, 2026
Ensure all required documents are prepared
Include relevant experience and qualifications in your application
Contact information available through the application portal

About Gildan-G.A.B. Limited

Gildan-G.A.B. Limited is a prominent multinational company operating in the textile and garments industry. As part of the global Gildan brand, the company maintains high standards in IT infrastructure and support services across its operations. The Dhaka office serves as a key hub for regional IT operations, supporting both local and international business needs.