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International Call Center Agent (Night Shift)

Mirpur 10, Mirpur 14
Expired

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Call Center, Customer Service
Mirpur
Full Time
Any
Salary BDT 20,000 – 25,000
Vacancy 15 positions

Salary & vacancy

BDT 20,000 – 25,000
15 vacancies

Application

Deadline:

March 29, 2026 (Expired)

Job Description

Synergy Solutions Ltd. is offering an exciting opportunity for young, dynamic individuals to join their team as International Call Center Agents in Dhaka’s Mirpur area. This full-time position involves making outbound calls to customers in the USA and Canada, handling various customer service topics, and promoting services and products. The role is perfect for fresh graduates or those looking to start their career in the international call center industry, with comprehensive training provided to ensure success.

The position offers a competitive salary range of 20,000-25,000 BDT with additional benefits including performance bonuses, transportation facilities, and professional development opportunities. Candidates must be willing to work night shifts to align with US and Canadian business hours, and should possess excellent English communication skills. With 15 vacancies available, this is an excellent chance for motivated individuals to build a rewarding career while contributing to the growing BPO sector in Bangladesh.

Requirements

Education Requirements

The educational requirements for this position are:

  • O Level
  • A Level
  • HSC
  • Bachelor of Business Administration (BBA)

Experience Requirements

Experience requirements for this role:

  • Entry-level position (no experience required)
  • Freshers are encouraged to apply
  • Previous call center or telemarketing experience preferred but not mandatory

Qualifications

Key qualifications for success in this role:

  • Excellent communication skills in English
  • Strong interpersonal skills
  • Ability to work independently and in teams
  • Exceptional attention to detail
  • Sound knowledge of MS Office applications

Skill Requirements

  • Fluent in English Speaking
  • Punctual
  • Target Oriented
  • Team player
  • Willingness to learn

Incentive & compensation

The position offers attractive incentive and compensation packages:

  • Performance bonus
  • Weekly 2 holidays
  • Full subsidized lunch facilities
  • 2 festival bonuses
  • Quarterly salary reviews
  • Attendance bonus of 3000 BDT
  • Transportation allowance of 2000 BDT

How to apply for Synergy Solutions Ltd. jobs

Follow these steps to apply for this position:

  • Prepare your updated CV/resume
  • Email your application to hr.synergysolutionsbd@gmail.com
  • Application deadline is March 29, 2026
  • Include relevant experience and qualifications
  • Shortlisted candidates will be contacted for interviews

About Synergy Solutions Ltd.

Synergy Solutions Ltd. is a growing company in the business process outsourcing sector, specializing in providing customer service solutions to international clients. The company operates in the Dhaka division with a focus on delivering quality service to customers in North America. They offer comprehensive training programs and career development opportunities for their employees.

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