Agent Success Officer

Badda

Expired

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Banking, Customer Service

Badda

Full Time

Any

Salary Negotiable

Vacancy 1 position

Experience (years) 2 – 3

Salary & vacancy

Salary: Negotiable

1 vacancy

Application

Deadline:

April 13, 2026 (Expired)

Job Description

The Agent Success Officer role at BRAC Saajan Exchange Limited (BSEL) in Dhaka offers an excellent opportunity for experienced professionals to join a leading financial services provider. Based in Badda, this full-time position involves managing agent relationships, monitoring transaction activities, and driving sales performance across various channels. The successful candidate will work closely with Relationship Managers and support teams to ensure agent satisfaction and achieve business targets.

This Agent Success Officer position requires strong communication skills, particularly fluency in the Sylheti dialect, and at least 2-3 years of relevant experience. The role involves end-to-end agent management, from onboarding to activation, and requires excellent analytical abilities to monitor transaction volumes and identify growth opportunities. With a negotiable salary package and career growth potential within BSEL, this position is ideal for professionals passionate about customer service and financial services in Dhaka.

Requirements

• Experience: 2 – 3 years

Education Requirements

Educational background required for this role:

Bachelor of Business Administration (BBA) in Marketing, Business, or related field

Experience Requirements

Experience requirements for the Agent Success Officer position:

2-3 years of relevant experience required
Experience in financial services or customer-facing roles preferred
Experience in customer service or tele sales will be preferred

Qualifications

Key qualifications for success in this role:

Excellent communication skills in professional English
Strong analytical and problem-solving abilities
Customer-focused approach with attention to detail
Team collaboration skills
Time management and multitasking capabilities

Skill Requirements

Communication and interpersonal skills
Strong analytical and problem-solving skills
Customer service excellence
Team collaboration
Time management
MS Office proficiency
CRM systems
Sales support

Incentive & compensation

The position offers competitive compensation and benefits:

Negotiable salary package
Performance-based incentives
Professional development opportunities
Career growth potential within BRAC Saajan Exchange Limited

How to apply for BRAC Saajan Exchange Limited (BSEL) jobs

Follow these steps to apply for the Agent Success Officer position:

Prepare your updated CV and relevant documents
Submit your application before the deadline of April 13, 2026
Ensure all required qualifications and experience are clearly mentioned
Include a cover letter highlighting your relevant skills and experience
Check for any specific application instructions or requirements
Follow up if you don’t receive confirmation within 2 weeks

About BRAC Saajan Exchange Limited (BSEL)

BRAC Saajan Exchange Limited (BSEL) is a leading financial services provider in Bangladesh, operating under the BRAC umbrella. The company specializes in money transfer services, agent management, and financial inclusion initiatives. With a strong presence across the country, BSEL is committed to providing secure, reliable, and accessible financial services to underserved communities while maintaining the highest standards of compliance and customer service.