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Application Support Specialist, IT

Active
Salary Negotiable
Vacancy 1 position
Experience (years) 3 – 5

Salary & vacancy

Salary: Negotiable
1 vacancy

Job Description

The Application Support Specialist, IT position at Green Delta Insurance PLC in Mohakhali offers an excellent opportunity for IT professionals with 3-5 years of experience to work with core insurance software and various business applications. The role involves L1/L2 operational support, database management, and project implementation in a leading insurance company’s IT department. Candidates with experience in MSSQL, MySQL, email systems, and web hosting platforms will find this position particularly suitable for their skill set.

This full-time on-site position requires strong technical skills in software problem analysis, database administration, and application support. The successful candidate will work closely with vendors, maintain technical documentation, and ensure service availability within SLA requirements. With a focus on incident handling, service request management, and project implementation, this role offers a challenging and rewarding career path in the insurance IT sector in Dhaka’s Mohakhali area.

Requirements

  • Experience: 3 – 5 years

Education Requirements

Candidates must have relevant educational background in technology fields.

  • Bachelor of Science (BSc) in Computer Science & Engineering
  • Bachelor of Science (BSc) in Electrical & Electronic Engineering

Experience Requirements

Minimum work experience in relevant IT roles is required.

  • 3 to 5 years of experience in IT support and application management
  • Experience in insurance industry preferred
  • Proven track record in database administration and support

Qualifications

Key qualifications for success in this role include.

  • Strong technical skills in software problem analysis and resolution
  • Excellent communication skills for vendor coordination
  • Experience with Windows and Linux environments

Skill Requirements

  • Database administration (MSSQL, MySQL, MariaDB, MongoDB, Oracle)
  • Email system management (O365, Zimbra)
  • Web hosting and cPanel management
  • Application support and incident handling
  • Project implementation and coordination
  • Technical documentation and SOP maintenance

Incentive & compensation

Compensation details are not specified in the job posting.

How to apply for Green Delta Insurance PLC jobs

Follow these steps to apply for the Application Support Specialist, IT position.

  • Prepare your updated CV highlighting relevant experience
  • Send your application via email to [email protected]
  • Use subject line: “Application Support Specialist”
  • Include all relevant certificates and experience documents
  • Apply as soon as possible as the deadline is not specified

About Green Delta Insurance PLC

Green Delta Insurance PLC is one of Bangladesh’s leading insurance companies, providing comprehensive insurance solutions to individuals and businesses. With a strong presence in the Dhaka market, the company offers a dynamic work environment and opportunities for professional growth in the insurance sector.