Assistant Manager- Customer Relation Management (CRM)

This Assistant Manager- Customer Relation Management (CRM) role at Nadia Furniture Limited offers an excellent opportunity to lead customer service operations in the furniture manufacturing industry. Based in Dhaka, the successful candidate will be responsible for ensuring timely service delivery, enhancing customer satisfaction, and maintaining the company’s reputation through effective customer relationship management. The position requires a senior-level professional with 5-8 years of experience who can handle complex customer issues, supervise support teams, and drive business growth through excellent customer service.

The role comes with a competitive compensation package including mobile bill coverage, yearly salary reviews, and festival bonuses. Candidates should be prepared to work in challenging situations while maintaining high service standards. The ideal applicant will have strong English communication skills, experience in furniture industry operations, and the ability to manage both customer-facing and back-office functions. This position offers significant career growth potential within a well-established furniture manufacturing company committed to customer excellence.