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Call Center / Customer Support Executive

Expired

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Salary BDT 12,000 – 24,000
Vacancy 2 positions
Experience (years) 1 – 3

Salary & vacancy

BDT 12,000 – 24,000
2 vacancies

Application

Deadline:

March 26, 2026 (Expired)

Job Description

Internet @ Home Limited is seeking a Call Center / Customer Support Executive to join their Dhaka office. This full-time entry-level position offers an excellent opportunity for individuals looking to build a career in customer service within the technology sector. The role involves managing client relationships, diagnosing technical issues, and ensuring customer satisfaction through effective communication and problem-solving skills. With a salary range of 12,000 – 24,000 BDT and 2 positions available, this is an ideal opportunity for candidates with 1-3 years of experience who are passionate about customer service.

The successful candidate will serve as the primary point of contact for clients, handling technical support tickets and maintaining customer satisfaction. Key responsibilities include client relationship management, issue diagnosis and escalation, and providing daily reports on common client pain points. The position requires excellent communication skills, problem-solving abilities, and the capacity to work in high-pressure situations. Candidates with educational backgrounds in Computer Science, Engineering, Arts, or Business Administration are encouraged to apply. The application deadline is March 26, 2026, and both experienced professionals and freshers are welcome to apply for this exciting career opportunity in Dhaka’s growing technology sector.

Requirements

  • Experience: 1 – 3 years

Education Requirements

Candidates should have completed relevant educational qualifications.

  • Bachelor’s degree in Computer Science, Engineering, Arts, or Business Administration
  • Diploma in Computer Technology

Experience Requirements

The role requires some prior experience in customer service or related fields.

  • 1 to 3 years of experience preferred
  • Freshers are also encouraged to apply
  • Experience in software companies, IT enabled services, or ISP preferred

Qualifications

Successful candidates should possess specific qualifications and attributes.

  • Strong communication and problem-solving skills
  • Ability to work in high-pressure situations
  • Customer-focused attitude with empathy

Skill Requirements

  • Flexible and good listener
  • Initiative and problem-solving abilities
  • Language fluency
  • Primary care skills
  • Smart and dedicated work ethic

Incentive & compensation

The position offers competitive compensation and benefits.

  • Salary range: 12,000 – 24,000 BDT

How to apply for Internet @ Home Limited jobs

Follow these steps to apply for this position.

  • Application deadline: March 26, 2026
  • Submit your application through the specified method
  • Contact information not provided – check company website or job portal for application details
  • Prepare your CV highlighting relevant experience and qualifications

About Internet @ Home Limited

Internet @ Home Limited is a technology company providing internet and related services. The company focuses on delivering quality connectivity solutions and customer support to residential and business clients in Bangladesh. With a growing presence in the Dhaka market, they are committed to technological advancement and customer satisfaction.