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Call Center Representative Officer

Active
Call Center, Customer Service
Dhaka
Full Time
Any
Salary Negotiable
Vacancy 1 position
Experience (years) 1 – 3
Contact email hr@bdpsychiatriccare.com
Education Requirements Bachelor's degree in any discipline

Salary & vacancy

Salary: Negotiable
1 vacancy

Application

Deadline:

April 15, 2026 (1 week left)

Job Description

Bangladesh Psychiatric Care Ltd. is seeking a dedicated Call Center Representative Officer to join their team in Dhaka. This full-time office position offers an excellent opportunity for professionals with 1-3 years of experience in customer service or healthcare communication. The role involves managing inbound and outbound calls, scheduling appointments, and providing essential support to patients seeking psychiatric care services at Bangladesh’s first comprehensive mental health consultation center.

The successful candidate will work closely with the Operations Team to ensure all activities align with the company’s strategic objectives while maintaining high standards of customer service. This permanent position offers a negotiable salary package and the chance to contribute to improving mental health services in Bangladesh. Interested candidates should apply by sending their CV to hr@bdpsychiatriccare.com before the 15-04-26 deadline, joining a team of globally recognized psychiatrists and mental health professionals.

Requirements

  • • Experience: 1 – 3 years

Education Requirements

Education requirements for this role include:

  • Bachelor’s degree in any discipline
  • Strong academic background with good communication skills
  • Computer literacy and familiarity with office software

Experience Requirements

Experience requirements for this position include:

  • 1-3 years of experience in a related field
  • Previous experience in customer service or call center operations
  • Familiarity with healthcare services and patient communication
  • Experience with appointment scheduling and CRM systems

Qualifications

Key qualifications for success in this role include:

  • Strong interpersonal and communication abilities
  • Professional demeanor and customer service orientation
  • Ability to handle sensitive information with discretion
  • Team player with collaborative work ethic

Skill Requirements

  • Customer Service
  • Appointment Scheduling
  • CRM Systems
  • Healthcare Communication
  • Call Center Operations
  • Patient Relations
  • Microsoft Office
  • Problem Resolution

Incentive & compensation

The position offers a negotiable salary package with permanent employment status.

How to apply for Bangladesh Psychiatric Care Ltd. jobs

Follow these steps to apply for the Call Center Representative Officer position:

  • Prepare your updated CV highlighting relevant experience
  • Send your CV to hr@bdpsychiatriccare.com
  • Application deadline is 15-04-26
  • Ensure your contact information is current and accurate
  • Only shortlisted candidates will be contacted for interviews

About Bangladesh Psychiatric Care Ltd.

Bangladesh Psychiatric Care Ltd. (BPCL) is Bangladesh’s first consultation center offering comprehensive psychiatric solutions to address mental health in conjunction with physical well-being. Dedicated to providing international-standard mental health services under one roof, BPCL specializes in the treatment, management, and rehabilitation of a wide range of mental health conditions including psychiatric disorders, addictions, developmental disabilities, and psycho-social issues.

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