Customer Care Executive at Alif Boiler

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Customer Service, Engineering

Dhaka

Full Time

Any

Salary BDT 15,000 – 23,000

Experience (years) At least 2

Salary & vacancy

BDT 15,000 – 23,000

Application

Deadline:

March 31, 2026 (Expired)

Job Description

Alif Boiler is seeking a dedicated Customer Care Executive in Dhaka to join their team and manage customer relationships for industrial machinery solutions. This full-time position offers a competitive salary of BDT 15,000-23,000 monthly and requires at least 2 years of experience in customer care and industrial machinery servicing. The successful candidate will coordinate with service teams, manage customer communications, and ensure optimal service delivery for boiler systems and related equipment.

The role involves daily customer follow-ups, inventory management of spare parts, and preparation of accurate documentation including bills and work orders. Located in Dhaka, this Customer Care Executive position at Alif Boiler provides comprehensive benefits including mobile bill coverage, sales incentives, and festival bonuses. Candidates with a BSc in Mechanical Engineering and strong communication skills are encouraged to apply by March 31, 2026, for this excellent career opportunity in the manufacturing and engineering sector.

Requirements

• Experience: At least 2 years

Education Requirements

Educational qualifications required for this Customer Care Executive role.

Bachelor of Science (BSc) in Mechanical Engineering

Experience Requirements

Experience requirements for the Customer Care Executive position.

Minimum 2 years of experience in customer care
Experience in business development and servicing of industrial machinery
Fresher’s with strong technical skills may also apply

Qualifications

Professional qualifications needed for success in this role.

Strong technical aptitude for industrial machinery
Excellent customer relationship management skills
Ability to coordinate with service teams effectively
Documentation and reporting capabilities

Skill Requirements

Communication
Computer Literacy
COMPUTER OFFICE MANAGEMENT
Customer Service
Sales & Marketing
Telecommunication Products & Services

Incentive & compensation

The position offers competitive benefits and incentives.

Mobile bill coverage
Sales incentives and performance bonuses
Yearly salary review and performance-based promotions
Festival bonuses and thank you bonus based on performance

How to apply for Alif Boiler jobs

Follow these steps to apply for the Customer Care Executive position.

Visit the external application URL: https://bdjobs.com/h/details/1469149
Application deadline is March 31, 2026
Prepare required documents including biodata, passport photos, and certificates
Bring all documents to the interview

About Alif Boiler

Alif Boiler is a leading manufacturer of industrial boilers and related equipment, serving various sectors across Bangladesh. The company specializes in providing high-quality boiler solutions and after-sales services to industrial clients, maintaining a strong presence in the manufacturing and engineering sector.