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Customer Care Representative (Remote) - Bimafy

Active
Salary From BDT 15,000
Vacancy 1 position
Contact email abir@bimafy.com

Salary & vacancy

From BDT 15,000
1 vacancy

Job Description

Bimafy, a prominent digital insurance platform in Bangladesh, is seeking a dedicated Customer Care Representative to join its remote team. Based in Gulshan, Dhaka, this entry-level position is perfect for freshers looking to start a career in customer service within the fintech sector. The role requires strong digital literacy, fast typing skills, and excellent communication abilities to handle customer inquiries, process orders, and ensure timely service delivery. With a competitive salary of 15,000 BDT and comprehensive benefits, this is an excellent opportunity to grow with a dynamic company committed to financial security for half a million Bangladeshis.

As a Customer Care Representative, you will be the frontline of customer interaction, responsible for resolving queries, coordinating with suppliers, and preparing sales reports. The position offers a supportive work environment with perks such as subsidized meals, health insurance, and two weekly holidays. Freshers are encouraged to apply, and the role provides a clear path for professional development. To seize this opportunity, send your CV to abir@bimafy.com by March 30, 2026, with the subject line ‘CV for Customer Service’.

Requirements

Education Requirements

Education requirements:

  • Bachelor’s degree in Business Administration or related field

Experience Requirements

Experience level required:

  • Entry-level position, no prior experience necessary

Qualifications

Key qualifications:

  • Bachelor’s degree in Business Administration or related field
  • Fresh graduates are welcome to apply

Skill Requirements

  • Fast typing
  • Digital literacy
  • Multitasking
  • Excellent telephone communication
  • Strong rapport-building
  • Proactive attitude

Incentive & compensation

Incentives and compensation benefits:

  • Monthly salary: 15,000 BDT (negotiable based on competence)
  • Partially subsidized lunch
  • Two weekly holidays (with adhoc work-from-home on Saturdays)
  • Paid leaves upon job confirmation
  • Festival bonus (yearly 2 bonuses upon confirmation)
  • Health insurance facility

How to apply for Bimafy jobs

Follow these steps to apply for the Customer Care Representative position:

  • Prepare your updated CV highlighting relevant skills and education.
  • Email your CV to abir@bimafy.com with the subject line exactly as “CV for Customer Service”.
  • Ensure your application is submitted before the deadline: March 30, 2026.

About Bimafy

Bimafy is a digital insurance platform serving more than half a million people in Bangladesh, dedicated to ensuring financial safety and security through innovative technology solutions. The company combines insurance services with digital convenience, making coverage accessible and user-friendly for customers across the nation. With a focus on growth and customer-centric values, Bimafy offers a dynamic work environment for professionals in the fintech and insurance sectors.