Customer Experience (CX) Executive - Bashundhara Sports City

Bashundhara Group is offering an exciting opportunity for a Customer Experience (CX) Executive at their Bashundhara Sports City location in Dhaka. This full-time entry-level position focuses on ensuring timely and professional communication with customers across digital and telephonic channels while supporting customer satisfaction and retention initiatives. The role involves responding to customer queries across social media platforms, handling inbound calls efficiently, making outbound calls for follow-ups and push sales, and maintaining response time and service quality standards.

The successful candidate will coordinate with internal teams to resolve customer concerns and support customer engagement and retention initiatives. With a negotiable salary package, partially subsidized lunch facilities, and two festival bonuses, this Customer Experience (CX) Executive position offers excellent career growth opportunities in the dynamic sports and entertainment industry. Candidates with strong English communication skills, a sales-oriented mindset, and personal vehicles will be given preference for this Customer Experience (CX) Executive – Bashundhara Sports City vacancy at Bashundhara Group.