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Customer Onboarding Specialist at SDS Manager

Active
Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

Join SDS Manager Inc. as a Customer Onboarding Specialist in Dhaka, where you’ll play a crucial role in ensuring smooth onboarding experiences for clients across 50+ countries. This full-time office position offers the opportunity to work with a global technology leader in safety data management, managing over 16 million Safety Data Sheet entries and helping organizations maintain chemical safety and regulatory compliance.

The role involves conducting online research to identify reliable sources for Safety Data Sheets, sourcing and verifying SDS documents, and coordinating with suppliers to resolve missing or outdated information. You’ll collaborate closely with the Customer Success team to manage ongoing customer requests and provide necessary support. With benefits including yearly salary reviews, festival bonuses, 25 days annual leave, and hybrid work flexibility, this Customer Onboarding Specialist position offers excellent career growth opportunities in the technology and data management industry.

Requirements

Education Requirements

Educational qualifications needed:

  • Bachelor’s degree in Business or relevant field

Experience Requirements

Experience requirements for this role:

  • 2-3 years of relevant experience in a similar role

Qualifications

Key qualifications for success in this role:

  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Problem-solving and analytical thinking abilities

Skill Requirements

  • Safety Data Sheet (SDS) management
  • Customer onboarding and support
  • Database management and maintenance
  • Research and verification skills
  • Communication and coordination

Incentive & compensation

Benefits and compensation package includes:

  • Yearly salary reviews and performance-based progression
  • Two festival bonuses annually
  • 25 days annual leave plus government holidays
  • Hybrid work facility
  • Global exposure working with international clients

How to apply for SDS Manager jobs

Follow these steps to apply for the Customer Onboarding Specialist position:

  • Prepare your updated resume and cover letter
  • Visit the application link: https://forms.gle/A67VH2Cdci2VYepN8
  • Complete the online application form
  • Submit your application before the deadline
  • Application deadline: April 14, 2026

About SDS Manager

SDS Manager Inc. is a global technology company headquartered in Norway, specializing in safety data management and compliance solutions. With offices in Bangladesh, the United States, Sweden, and Vietnam, the company serves clients in 50+ countries and manages over 16 million Safety Data Sheet (SDS) entries. Their platform helps organizations maintain chemical safety and regulatory compliance at scale.