Customer Service Agent (Call Center & Social Media Support)

Akij Venture Ltd. is seeking 8 dedicated Customer Service Agents to join its Dhaka office. This full-time, entry-level position focuses on delivering exceptional customer support through phone calls and social media platforms including Facebook, Instagram, and WhatsApp. The ideal candidate will have at least 1 year of experience in a call center or within a group of companies, along with strong communication skills in both Bangla and English. As a Customer Service Agent at Akij Venture Ltd., you will be responsible for handling inbound calls, responding to customer messages, resolving complaints, and maintaining daily records of interactions. This role offers a negotiable salary and the opportunity to work in a shift-based schedule, contributing to the company’s reputation for high-quality customer service.

This position requires candidates who are willing to work in shift-based duty and can handle multiple tasks under pressure. Basic computer skills in MS Word, Excel, and social media inbox handling are essential. Applicants should be at least 18 years old and possess an HSC or Bachelor/Honors degree. Experience in customer service, call center operations, or social media customer support will be an advantage. The role provides other benefits as per company policy. If you are looking for Customer Service Agent jobs in Dhaka, this is an excellent career opportunity with a reputable organization. Apply by June 28, 2026, to join the team at Akij Venture Ltd. and advance your career in customer service.