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Customer Service Analyst at Citi

Active
Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

The Customer Service Analyst position at Citi in Dhaka offers an excellent entry-level opportunity for individuals looking to start their career in the banking and financial services industry. As a Customer Service Analyst, you’ll serve as a single point of contact for clients, resolving issues and providing ongoing support. This role requires strong communication skills, analytical thinking, and the ability to work effectively within a team environment.

Working at Citi provides the chance to be part of a global organization that values diversity and professional development. The position involves regular client interaction, problem-solving, and collaboration with internal teams to ensure customer satisfaction. If you’re looking for Customer Service Analyst jobs in Dhaka or career opportunities at Citi, this position offers a solid foundation for growth in the financial services sector.

Requirements

Education Requirements

Educational qualifications suitable for entry-level customer service positions in banking.

Experience Requirements

0-2 years of relevant experience in customer service or related fields.

Qualifications

Qualifications needed to perform effectively as a Customer Service Analyst at Citi.

Skill Requirements

  • Customer service expertise
  • Communication skills
  • Problem-solving abilities
  • Analytical thinking
  • Team collaboration

Incentive & compensation

Compensation details and incentive structures for this position.

How to apply for Citi jobs

Follow these steps to apply for the Customer Service Analyst position at Citi.

  • Visit the external application URL provided
  • Submit your application through the Citi careers portal
  • Ensure all required documents are included
  • Application deadline not specified

About Citi

Citi is a leading global financial services company with operations in over 160 countries. The company provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management.