Customer Service Engineer (Field Service) at GE HealthCare

Active

Diagnostic Imaging, Engineering

Dhaka

Full Time

Any

Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

GE HealthCare is looking for a dedicated Customer Service Engineer to join its team in Dhaka, Bangladesh. In this role, you will be responsible for all on-site service activities including maintenance, repair, refurbishment, and commissioning of advanced medical equipment such as CT scanners, MRI systems, and Cathlabs. You will manage logistics, perform complex technical tasks like NDT and critical welding, and serve as the primary engineering interface for customers. This position requires a bachelor’s degree and at least two years of relevant field service experience, offering a chance to grow with a world-leading healthcare innovator.

This is a full-time, office-based position focused on field engineering within the Dhaka area. The ideal candidate will have strong communication skills to document work and build customer trust, while making independent engineering decisions on-site. While a specific salary is not published, GE HealthCare offers a competitive total rewards package designed to support career growth. You will work in a culture that values inclusion, collaboration, and integrity, contributing to a mission of improving lives globally. To be considered, please submit your application exclusively through the provided external career link.

Requirements

Education Requirements

Formal education requirement:

Bachelor’s degree (or equivalent experience with high school diploma).

Experience Requirements

Specific experience required:

Minimum 2 years of hands-on field service experience.
Preference for experience servicing CT, MRI, Cathlab, Ultrasound, PET, or Nuclear medicine equipment.
Experience with onsite machining, NDT, blading, winding, critical welding, or generator diagnostics is valuable.

Qualifications

Key professional qualifications:

Degreed engineer capable of making on-site engineering decisions.
Ability to perform life extensions, repairs, inspections, and supervise equipment commissioning.
Develops conceptual knowledge and may provide guidance to others.
Understands how team work contributes to broader business goals.

Skill Requirements

Field Service Engineering
Medical Equipment Repair & Maintenance (Preventive & Remedial)
CT/MRI/Cathlab Systems
Customer Relationship Management
Technical Diagnostics & Problem Solving
On-site Machining & Welding
Non-Destructive Testing (NDT)
Commissioning & Inspection
Strong Communication & Documentation

Incentive & compensation

Specific incentive or bonus structures are not detailed in the job posting.

How to apply for GE HealthCare jobs

To apply for this position, follow these steps:

Applications must be submitted through the official GE HealthCare careers portal.
Click the “External Apply” link to access the job requisition (GEVGHLGLOBALR4038486EXTERNALENGLOBAL) and complete your application.
No application deadline is specified; apply promptly for consideration.
There is no relocation assistance provided for this role.
Do not send money or personal payment for application processing; GE HealthCare will never ask for it.

About GE HealthCare

GE HealthCare is a global leader in medical technology and digital solutions, headquartered in the USA. The company is dedicated to improving lives through innovative technologies in diagnostics, imaging, patient monitoring, and drug discovery. Operating in over 100 countries, GE HealthCare provides a broad portfolio of products, services, and solutions that enable more precise, connected, and efficient care across the healthcare continuum.