Customer Success Manager

Quantigo AI Inc. is seeking a Customer Success Manager to join their team in House #4 Road-8, Uttara, Dhaka. This full-time remote position offers a competitive salary range of BDT 85,000-115,000 and requires 3-5 years of experience in customer success or account management. The role involves overseeing client relationships, driving account growth, and ensuring customer satisfaction for a company that combines human expertise with machine efficiency to deliver high-quality annotated data at scale.

The ideal candidate will have experience in AI/ML or data annotation services and will be responsible for managing complex or strategic accounts, handling escalations, and building processes that drive success at scale. The position offers numerous benefits including festival bonuses, education and training assistance stipends, and clear growth opportunities within the company. With a hybrid work environment and a focus on innovation and collaboration, this Customer Success Manager role provides an excellent opportunity to make a tangible impact on the growth of a dynamic AI company serving clients across all continents.