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Customer Support Agent (Entry-Level, Apparel E-commerce) at LEVIN

Active
Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

LEVIN is seeking a dedicated Customer Support Agent to join its on-site team in Uttara, Dhaka. In this entry-level role, you will be the primary point of contact for customers, managing inquiries via social media chat and phone calls. Your responsibilities will include analyzing customer expectations from past interactions, explaining product features, and ensuring prompt, satisfactory issue resolution. This position is ideal for individuals starting their career in the apparel and e-commerce sector, offering a chance to develop skills in client communication, platform management, and problem-solving within a supportive, growing company. The role requires high responsiveness and a basic grasp of digital sales tools.

Beyond a negotiable salary, LEVIN provides a supportive package including a fully subsidized lunch, two annual festival bonuses, and overtime compensation. With a commitment to yearly salary reviews and other company benefits, this role offers stability and growth potential. If you are a recent graduate or student in the Dhaka area, particularly near Uttara, and possess strong communication skills with a knack for technology, this is a prime opportunity. Apply via the provided Google Form by April 10, 2026, to begin your journey with a forward-thinking apparel business.

Requirements

Education Requirements

The required educational level for this position is as follows.

  • Higher Secondary Certificate (HSC) or currently pursuing an undergraduate degree

Experience Requirements

This is an entry-level position with specific experience expectations.

  • No prior professional experience required; training will be provided
  • Fresh graduates and students are encouraged to apply

Qualifications

Overall qualifications combine educational criteria with essential soft skills.

  • Educational attainment at HSC level or above
  • Demonstrated ability to learn quickly in a retail/e-commerce environment
  • Passion for fashion and customer service

Skill Requirements

  • Customer Inquiries Handling
  • Social Media Communication
  • E-commerce Platform Navigation (Shopify/WooCommerce)
  • MS Office & Google Sheets
  • Problem Resolution
  • Typing Proficiency
  • Team Coordination

Incentive & compensation

LEVIN offers a competitive compensation and benefits package.

  • Salary: Negotiable
  • Yearly salary review
  • Fully subsidized lunch
  • Two festival bonuses per year
  • Overtime pay for weekends and holidays
  • Other benefits as per company policy

How to apply for LEVIN jobs

Follow these steps to apply for the Customer Support Agent position.

  • Submit your application through the official Google Form: https://forms.gle/H5RFGrecGUag8i3k6
  • For any queries, contact via WhatsApp at +8801601066663
  • Application deadline: April 10, 2026
  • Candidates residing near Uttara or Sub-Uttara areas are highly encouraged to apply

About LEVIN

LEVIN is a fast-growing B2B and B2C apparel sourcing business headquartered in Dhaka, Bangladesh. The company is dedicated to providing high-quality, stylish clothing and accessories that blend fashion with functionality. By focusing on premium materials and modern designs, LEVIN serves a diverse clientele, enhancing wardrodes with versatile pieces. Operating at the intersection of manufacturing and retail, the company offers a dynamic work environment where employees contribute to a brand that values both aesthetic excellence and customer satisfaction.