Customer Support Officer – Full‑Time at HEAD GEAR (Dhaka)

Kuwaiti Moshjid Road, Dhali Bari, Bashundhara, Dhaka-1229

Expired

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Customer Service, eCommerce

Bashundhara

Full Time

Any

Salary BDT 10 – 14,000

Vacancy 1 position

Experience (years) Up to 1

Working hours 10 AM - 7 PM

Contact email hr@headgearbd.comPlease

Contact phone 01901930731

Education Requirements Bachelor’s degree in any field (preferred)

Salary & vacancy

BDT 10 – 14,000

1 vacancy

Application

Deadline:

May 16, 2026 (Expired)

Job Description

HEAD GEAR Limited seeks a motivated Customer Support Officer to join its Dhaka office, located on Kuwaiti Moshjid Road, Bashundhara. As the front‑line representative, you will handle inquiries via phone, email, and social media, resolve complaints, guide product selections, and support after‑sales processes. The position offers a salary of 10k-14k BDT, a full‑time schedule from 10 AM to 7 PM, Saturday to Thursday, and is perfect for candidates with up to 1 year of experience looking to start a career in customer service.

Successful candidates will enjoy a supportive work environment, opportunities for professional growth, yearly salary reviews, and festival bonuses. If you are passionate about delivering exceptional customer experiences and meet the qualifications, apply by May 16, 2026, by emailing your resume to hr@headgearbd.com with the specified subject line.

Requirements

• Experience: Up to 1 years

Education Requirements

Educational background expected:

Bachelor’s degree in any field (preferred)

Experience Requirements

Relevant work experience:

0-1 years of experience in customer service or related field

Qualifications

Additional qualifications valued by the employer:

Excellent communication and problem‑solving skills
Ability to multitask and manage time effectively

Skill Requirements

Effective verbal and written communication
Problem‑resolution and complaint handling
Proficiency with digital communication tools (email, social media)
Multitasking and time management
Calm and professional demeanor under pressure

Incentive & compensation

Additional compensation and benefits include:

Yearly salary review
Festival bonus (2 bonuses per year)
Tea and coffee refreshments

How to apply for HEAD GEAR jobs

Follow these steps to apply.

Prepare your updated resume and a cover letter highlighting your suitability for the Customer Support Officer role.
Email both documents to hr@headgearbd.com with the subject line “[HCS5] Customer Support Officer”.
Application deadline: May 16, 2026. Ensure you submit before this date.

About HEAD GEAR

HEAD GEAR Limited is a dynamic retailer operating in the customer service, retail, and e‑commerce sectors in Bangladesh. Based in Bashundhara, Dhaka, the company focuses on delivering a seamless shopping experience and values innovation, quality, and customer satisfaction.

Job information

Posted: 2 months ago
Deadline: May 16, 2026

Expired
Source: LinkedIn Jobs
Contact email: hr@headgearbd.comPlease
Contact phone: 01901930731

Apply Now

HEAD GEAR

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