E-commerce Operations Executive

Company DescriptionBahroon is a premium luxury brand that caters to discerning customers with exceptional products and outstanding service. With outlets located in Jamuna Future Park and Gulshan Pink City, we are dedicated to delivering an exclusive shopping experience. To explore our offerings, visit our website at www.bahroon.com. At Bahroon, we pride ourselves on excellence, quality, and customer satisfaction.Role DescriptionThis is a full-time on-site role based in Dhaka for an E-commerce Operations Executive. The role involves managing daily e-commerce operations, coordinating sales processes, handling customer inquiries, and overseeing order fulfillment. Responsibilities also include monitoring inventory, analyzing data to identify trends, and ensuring seamless communication with customers and team members to drive exceptional service delivery.We are looking for a smart, detail-oriented and proactive E-commerce Operations Executive who will manage our online store operations, product listings, inventory, and customer communication. This role requires someone who can handle multiple responsibilities efficiently and ensure smooth day-to-day e-commerce activities.🎯 Key Responsibilities:🛒 Product & Website ManagementPOS software-এ product add/update করাWebsite-এ product upload (image, description, pricing, variation)SKU অনুযায়ী product tagging & organizationQR code generate করে product-এ attach করা📦 Inventory ManagementInventory track & update করাStock in/out manage করাRegular stock রিপোর্ট maintain করা💬 Customer Support & RelationshipCustomer query (inbox/call/WhatsApp) handle করাOrder related issue solve করাCustomer satisfaction maintain করা📱 Social Media ManagementBasic post publish করাComment & inbox reply করাCustomer engagement maintain করা🧠 Requirements:Basic computer skills (Excel, Google Sheets)E-commerce platform (Shopify / WooCommerce / Custom CMS) সম্পর্কে basic ideaPOS software use করার অভিজ্ঞতা থাকলে ভালোGood communication skills (Bangla & basic English)Detail-oriented & দায়িত্বশীল mindset⭐ Preferred Skills (Bonus):Canva / basic design knowledgeFacebook page handling experienceProduct description লেখার skill⏰ Job Type:Full-time / Office-based💰 Salary:Based on experience (e.g. 12,000 – 20,000 BDT)🎯 Ideal Candidate:Fast learnerOrganizedMulti-tasking capabilityProblem solver mindsls

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Basic computer skills (Excel, Google Sheets)E-commerce platform (Shopify / WooCommerce / Custom CMS) সম্পর্কে basic ideaPOS software use করার অভিজ্ঞতা থাকলে ভালোGood communication skills (Bangla & basic English)Detail-oriented & দায়িত্বশীল mindset⭐ Preferred Skills (Bonus):Canva / basic design knowledgeFacebook page handling experienceProduct description লেখার skill⏰ Job Type:Full-time / Office-based💰 Salary:Based on experience (e.g. 12,000 – 20,000 BDT)🎯 Ideal Candidate:Fast learnerOrganizedMulti-tasking capabilityProblem solver mindsls