E-commerce Sales & Customer Service Representative

Active

Customer Service, E-commerce

Dhaka

Full Time

Any

Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

TalentPop App is seeking a results-driven E-commerce Sales & Customer Service Representative to join their remote team in Dhaka. This Brand Concierge position combines exceptional customer support with proactive sales conversion, helping high-growth e-commerce brands turn service into revenue. The role offers performance-based incentives, comprehensive benefits, and clear career advancement paths.

The successful candidate will serve as the professional voice of the brand across all communication channels, driving sales through upselling and cross-selling while maintaining world-class customer service standards. With a focus on maximizing average order value and customer lifetime value, this position offers the opportunity to work with top e-commerce brands in a dynamic, performance-driven environment where service excellence directly translates to business success.

Requirements

Education Requirements

Education requirements are not specified for this position.

Experience Requirements

At least 1+ year of proven remote/online sales and customer support experience is mandatory.

Qualifications

Strong communication skills and e-commerce platform familiarity are essential qualifications.

Skill Requirements

Sales Conversion
Customer Service
E-commerce Platforms
CRM Software
Communication Skills
Upselling & Cross-selling
Remote Work
Order Management

Incentive & compensation

Opportunity to earn commissions and performance bonuses in addition to base salary.

How to apply for TalentPop App jobs

Follow these steps to apply for the E-commerce Sales & Customer Service Representative position.

Step 1: Click the external application URL to access the application form
Step 2: Select “Brand Concierge” from the available position list
Step 3: Enter the unique code ECSR in the designated application code field
Step 4: Complete the application form with your details and submit
Step 5: Ensure all information is accurate before final submission

About TalentPop App

TalentPop App is a dedicated partner for high-growth e-commerce brands, specializing in transforming exceptional customer support into powerful revenue engines. The company believes that superior service is the ultimate sales strategy, helping brands maximize both customer experience and profitability through professional remote support teams.