Executive, Call Center at vivo Bangladesh (Head Office)

vivo Bangladesh (Head Office) is seeking a dedicated Executive, Call Center to join their team in Dhaka. This full-time position offers a competitive salary of 18,000-20,000 BDT and involves responding to customer inquiries across multiple platforms including Facebook, webchat, hotline, email, and social media. The role requires excellent communication skills in English and the ability to handle large volumes of inbound and outbound calls while maintaining detailed records in the CRM system.

The successful candidate will be responsible for identifying customer needs, providing solutions, and delivering exceptional customer care. This position offers career opportunities in the telecommunications industry and requires candidates aged 22-30 years with a Bachelor’s degree or Honors qualification. Fresher candidates are also encouraged to apply, making this an excellent entry-level opportunity for those looking to start their career in customer service within the mobile industry.