Executive, Customer Service

This Executive, Customer Service role at the local franchisee of a well-reputed global shipping company in Dhaka presents an excellent career opportunity for professionals with 2-5 years of experience in logistics or courier industries. The position involves critical responsibilities including import/export documentation management, client coordination with freight forwarders and consignees, and maintaining system integrity across global logistics platforms. Working in a full-time office environment, you’ll be the primary point of contact for vessel schedules and cargo status, requiring extreme attention to detail and a disciplined approach to deadlines.

The company offers a negotiable salary package and welcomes both experienced professionals and freshers to apply for this Executive, Customer Service vacancy. As part of a global shipping organization’s local franchise, you’ll gain valuable experience in the logistics sector while working with international clients and handling complex documentation processes. The role demands strong communication skills and computer proficiency, with opportunities to develop expertise in cargo claims resolution and port authority coordination. This position represents one of the promising Executive, Customer Service jobs in Dhaka for those seeking career growth in the shipping and logistics industry.