Executive Officer, Customer Service – MetLife Bangladesh (Dhaka)

Expired

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Customer Service, Financial Services

Dhaka

Full Time

Any

Vacancy 1 position

Education Requirements Bachelor’s degree (any discipline)

Salary & vacancy

1 vacancy

Application

Deadline:

May 21, 2026 (Expired)

Job Description

MetLife Bangladesh is hiring an Executive Officer, Customer Service to serve walk‑in clients at its various Customer Touch Points across the country. Based in Dhaka, this full‑time role focuses on understanding customer needs, delivering policy information, handling documentation, and ensuring smooth premium collection. The position is ideal for fresh graduates or those with a background in customer service, offering a platform to grow within a reputable insurance leader.

The successful candidate will manage daily customer interactions, resolve complaints, supervise over‑the‑counter premium collection, and contribute to digital adoption initiatives. With a supportive environment and performance‑based incentives, this role presents a solid start for a career in insurance and financial services. Apply by May 21, 2026 to join MetLife’s dynamic team.

Requirements

Education Requirements

Educational background required:

Bachelor’s degree (any discipline)
Master’s degree (any discipline) – optional

Experience Requirements

Experience expectations:

Freshers are encouraged to apply
Any relevant exposure in customer service or insurance is an advantage

Qualifications

Further qualifications include:

Advanced skills in Microsoft PowerPoint
Commendable computer literacy

Skill Requirements

Customer relationship management
Policy information communication
Data entry and document handling
Premium collection supervision
Digital adoption promotion

Incentive & compensation

Compensation details:

Performance‑based incentives may be offered

How to apply for MetLife Bangladesh jobs

Follow these steps to apply:

Prepare your updated CV and a brief cover letter.
Visit the application link: MetLife Careers – Executive Officer, Customer Service.
Submit your application before the deadline.
Application deadline: May 21, 2026.

About MetLife Bangladesh

MetLife Bangladesh, part of the global MetLife group, is a leading provider of insurance, annuities, employee benefits, and asset management solutions. Recognized among Fortune’s “World’s Most Admired Companies,” MetLife operates in over 40 markets, delivering innovative financial services and fostering a culture of inclusion and impact.