Executive/Sr. Executive (Back Office) - ISP/IIG Operations

Active

Back Office Operations, IIG Services

Dhaka

Full Time

Any

Vacancy 1 position

Experience (years) 3 – 3

Contact email hr.fgl@fiberathome.net

Salary & vacancy

1 vacancy

Job Description

Fiber@Home Global Limited is seeking a detail-oriented Back Office Executive/Sr. Executive to support ISP/IIG operations in Dhaka. This full-time position involves managing service data, coordinating with internal teams, and ensuring smooth backend processes for the largest private sector operator of International Internet Gateway services in Bangladesh. The ideal candidate will have strong organizational skills, basic knowledge of telecom/networking, and the ability to ensure efficient and timely operational support for service provisioning, activation, and documentation.

The role offers competitive salary and benefits including provident fund, 2 days weekly holiday, 2 festival bonuses, and professional growth opportunities in a supportive and collaborative work environment. Candidates with 1-3 years of experience in ISP, IIG, or telecom operations and proficiency in MS Excel and reporting tools are encouraged to apply. This position provides an excellent opportunity to work with a leading telecommunications company and contribute to Bangladesh’s digital infrastructure development.

Requirements

• Experience: 3 – 3 years

Education Requirements

Educational background should align with telecom and business operations.

Bachelor’s degree in any discipline
Preferably in IT, Telecom, or Business
Relevant certifications in networking or telecom are advantageous

Experience Requirements

Candidates should have practical experience in telecom operations and service management.

1-3 years of experience in ISP, IIG, or telecom operations
Experience working with NOC/technical teams
Familiarity with CRM/ticketing systems
Understanding of ISP/IIG services and industry practices

Qualifications

Key qualifications include technical knowledge and operational skills.

Basic understanding of networking concepts
Proficiency in MS Excel and reporting tools
Strong coordination and communication skills
Detail-oriented with good documentation skills

Skill Requirements

Service provisioning and activation
Database management and record keeping
IP allocation and bandwidth management
Client communication and follow-up
Regulatory compliance documentation
Reporting and documentation

Incentive & compensation

The position offers competitive benefits and growth opportunities.

Competitive salary and benefits
Provident fund
2 days weekly holiday
2 festival bonuses
Professional growth opportunities
Supportive and collaborative work environment

How to apply for Fiber@Home Global Limited jobs

Follow these steps to apply for the Executive/Sr. Executive (Back Office) position.

Prepare your updated CV highlighting relevant experience
Send your CV to hr.fgl@fiberathome.net
Use subject line: “Application for Executive/Senior Executive (Back office) – Sales & Marketing”
Include all relevant documents and certifications
Wait for confirmation email from the HR team

About Fiber@Home Global Limited

Fiber@Home Global Limited (FGL) is the largest private sector operator of International Internet Gateway (IIG) and International Terrestrial Cable (ITC) services in Bangladesh. Established in 2012 through an open auction conducted by the Bangladesh Telecommunication Regulatory Commission (BTRC), FGL is a trusted name in delivering high-quality internet and IT communication infrastructure, focusing on providing reliable connectivity solutions to support Bangladesh’s evolving digital landscape.