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Head of IT Network & Security Operations

Active
Vacancy 1 position

Salary & vacancy

1 vacancy

Job Description

The Head of IT Network & Security Operations at banglalink represents a critical leadership role in managing the company’s enterprise network infrastructure and security operations. Based in Dhaka, this position requires a seasoned professional with 10-12 years of experience to oversee core, aggregation, access, and data center networks while ensuring high availability, performance, and security compliance. The successful candidate will lead network modernization initiatives and manage strategic vendor relationships to support banglalink’s digital transformation goals.

This leadership opportunity at banglalink offers the chance to shape the future of network operations for one of Bangladesh’s largest telecommunications providers. The role encompasses end-to-end responsibility for network service leadership, service monitoring, incident management, and governance compliance. With a focus on continuous improvement and customer experience, the Head of IT Network & Security Operations will drive strategic initiatives while mentoring teams and ensuring alignment with industry best practices and regulatory requirements.

Requirements

Education Requirements

Academic qualifications are essential for this leadership position.

  • B.Sc in CSE, ECE, or ETE from a recognized university
  • Professional certifications in networking and security (preferred)
  • Continuous learning and development in emerging network technologies

Experience Requirements

Extensive experience in network operations and security management is required.

  • Minimum 10 years of experience in network operations and security
  • At least 5 years in leadership or managerial roles
  • Experience with Cisco security products including ASA, NG-IPS/IDS, FTD-Firepower Threat Defense
  • Proven experience with f5 WAF and other security solutions

Qualifications

Additional qualifications that strengthen candidacy for this role.

  • Strong understanding of ISO 27001, NIST, ITIL frameworks and local regulatory requirements
  • Experience with service level management and performance monitoring
  • Vendor management and contract negotiation experience
  • Ability to lead and mentor network operations and NOC/SOC teams

Skill Requirements

  • Network Architecture and Design
  • Security Operations Management
  • Incident Response and Problem Management
  • Vendor and Contract Management
  • Team Leadership and Development
  • Service Level Agreement Management
  • Risk and Compliance Management
  • Budget Planning and Control

Incentive & compensation

Competitive compensation package commensurate with experience and qualifications.

  • Market-competitive salary
  • Performance-based incentives
  • Comprehensive benefits package
  • Professional development opportunities

How to apply for Banglalink jobs

Interested candidates can apply through the official application process.

  • Apply directly through the external application URL: https://fa-esth-saasfaprod1.fa.ocs.oraclecloud.com:443/hcmUI/CandidateExperience/en/job/11642
  • Submit your updated resume and cover letter
  • Ensure all required qualifications and experience are clearly highlighted
  • Application deadline may apply – check the official portal for current status

About Banglalink

banglalink is one of Bangladesh’s leading telecommunications companies, providing innovative digital services to millions of customers across the country. As a pioneer in the telecom sector, banglalink is committed to delivering cutting-edge technology solutions and maintaining world-class network infrastructure. The company fosters a culture of innovation, excellence, and continuous improvement, making it an ideal workplace for technology professionals seeking to make a significant impact in the digital transformation of Bangladesh.