Hotline Operator

Expired

Sorry, currently RMG Sustainability Council (RSC) all jobs have been expired! But no worry—you can still find all new Government Jobs here . Save this link for the future: if any new job is published by RMG Sustainability Council (RSC), it will appear there. For reference, you can see the previous hiring circular below.

Bookmark the RMG Sustainability Council (RSC) page for future openings.

Call Center, Compliance

Anywhere in Bangladesh

contract

Any

Salary Negotiable

Experience (years) 1 – 2

Salary & vacancy

Salary: Negotiable

Application

Deadline:

April 4, 2026 (Expired)

Job Description

The Hotline Operator position at RMG Sustainability Council (RSC) offers an excellent opportunity for professionals seeking careers in customer service and compliance within the labor rights sector. Based in Anywhere in Bangladesh, this contract role involves handling worker complaints and hotline calls, requiring strong communication skills in both Bangla and English. The position is ideal for candidates with 1-2 years of experience in customer care or hotline services who are passionate about workplace grievance mechanisms and labor rights.

As a Hotline Operator at RSC, you will play a crucial role in maintaining confidentiality, providing accurate information about complaint processes, and ensuring timely escalation of urgent cases. The organization offers a negotiable salary package and professional development opportunities in a growing sector focused on sustainability and labor compliance. This Hotline Operator vacancy represents a chance to contribute to meaningful workplace improvements while building expertise in customer service and compliance operations. Apply by April 4, 2026 to join RSC’s mission in promoting sustainable practices across Bangladesh’s ready-made garment industry.

Requirements

• Experience: 1 – 2 years

Education Requirements

Educational qualifications form the foundation for this customer service role.

Bachelor’s degree or Honors/Masters level education
Relevant coursework in communication or business preferred
Computer literacy and basic data entry skills

Experience Requirements

Professional experience is essential for handling hotline operations effectively.

1-2 years of experience in customer care, hotline services, or call center operations
Experience in complaint handling or grievance management preferred
Familiarity with complaint management information systems
Prior experience in compliance-related organizations is advantageous

Qualifications

Key qualifications ensure the candidate can handle sensitive hotline operations.

Strong multitasking skills with ability to manage call logs
Proficiency in Microsoft Office applications
Basic knowledge of Bangladesh Labor Act and Labor Rules
Data management and analysis skills
Ability to operate complaint management databases

Skill Requirements

Telesales
Customer Relationship Management (CRM)
Marketing
Complaint Handling
Data Entry
Communication Skills
Active Listening
Confidentiality Management
Microsoft Office
Call Center Operations

Incentive & compensation

Salary and benefits details are available upon application.

Negotiable salary based on experience
Contract-based employment
Professional development opportunities

How to apply for RMG Sustainability Council (RSC) jobs

Follow these steps to apply for the Hotline Operator position.

Review the complete job description and requirements
Prepare your updated CV highlighting relevant experience
Submit your application before the deadline of April 4, 2026
Include all required documents and certifications
Contact the company through official channels if needed

About RMG Sustainability Council (RSC)

RMG Sustainability Council (RSC) is a leading organization focused on sustainability and compliance in the ready-made garment industry. The organization works to improve working conditions, ensure labor rights, and promote sustainable practices across the textile and apparel sector in Bangladesh.