International Call Center Operation Manager – Night Shift

Active

Call Center, Customer Service

Mirpur

Full Time

Any

Salary Negotiable

Vacancy 1 position

Working hours 9:00 PM - 6:00 AM

Shift night shift

Contact email info@digifea.comEmail

Education Requirements No formal academic degree is required for this role.

Salary & vacancy

Salary: Negotiable

1 vacancy

Job Description

DigiFea is hiring an International Call Center Operation Manager (Night Shift) to oversee multiple USA‑focused lead generation projects from its Mirpur office. This full‑time, on‑site role requires managing night‑shift teams, ensuring campaign targets are met, and maintaining high service standards. Candidates with a strong background in outbound telemarketing, proven leadership skills, and excellent English communication will thrive in this dynamic environment, contributing to DigiFea’s reputation in the call‑center and outsourcing industry.

The position offers a negotiable salary, a night‑shift schedule from 9:00 PM to 6:00 AM, and the opportunity to lead diverse campaigns such as janitorial, real estate, MCA, air‑duct cleaning, and heat‑pump services. If you are ready to take ownership of floor operations, drive team performance, and deliver results for international clients, apply now to join DigiFea’s growing team.

Requirements

Education Requirements

The position does not demand a particular education level.

No specific academic qualification is mandated for this role.

Experience Requirements

Mid‑level experience in call‑center operations is preferred.

Proven experience in managing international call‑center campaigns.
Experience with USA‑based outbound telemarketing and lead generation.

Qualifications

Key qualifications for success include:

Strong understanding of outbound telemarketing, lead generation, and appointment‑setting.
Excellent spoken and written English communication skills.
Leadership ability to manage large night‑shift teams.
Problem‑solving, reporting, and decision‑making expertise.

Skill Requirements

Call center operations management
Team leadership and coaching
Client communication
Performance monitoring & reporting
Outbound telemarketing
Lead generation strategies
English proficiency
Night‑shift workflow coordination

Incentive & compensation

Compensation details are flexible.

Salary: Negotiable (based on experience)

How to apply for DigiFea jobs

Follow these steps to apply.

Prepare an updated CV highlighting relevant call‑center management experience.
Send your CV to Email: info@digifea.com with the subject line “Applying for Call Center Operations Manager – Night Shift”.
Include any supporting documents that demonstrate your experience with international or USA‑based campaigns.

About DigiFea

DigiFea is a Bangladesh‑based outsourcing firm that specializes in call‑center services, telemarketing, and lead generation for international clients, particularly in the United States. Operating from Mirpur, the company delivers high‑quality outbound campaigns across various sectors, helping clients generate qualified leads and appointments.