Junior Customer Support Representative

Active

Customer Support, eCommerce

Malibagh

Full Time

Any

Salary Negotiable

Vacancy 1 position

Salary & vacancy

Salary: Negotiable

1 vacancy

Job Description

Mirailit Limited is seeking a Junior Customer Support Representative to join their team in Dhaka. This full-time position offers an opportunity to work with eCommerce brands and gain valuable experience in customer service. The role provides competitive compensation ranging from BDT 15,000 to 20,000 based on skills, along with benefits including 50% subsidized lunch and unlimited tea & coffee. As a Junior Customer Support Representative, you’ll handle customer inquiries via chat, email, and social media, respond to questions about products and orders, and resolve customer complaints professionally.

The ideal candidate should have strong written and verbal communication skills, basic computer knowledge, and a genuine passion for helping customers. This entry-level position welcomes freshers and offers comprehensive training in eCommerce tools and processes. The work schedule includes 6 working days per week with both onsite and remote work options – 10:00 AM to 6:00 PM onsite and 9:00 PM to 10:00 PM for work from home. If you enjoy communicating with people, solving problems, and making customers feel heard, this Junior Customer Support Representative position at Mirailit Limited offers an excellent opportunity to start your career in customer service while working with real eCommerce brands.

Requirements

Education Requirements

Educational requirements are flexible for this entry-level position.

Minimum educational qualification not specified
Focus on skills and attitude rather than formal education

Experience Requirements

This is an entry-level position suitable for candidates with minimal experience.

Entry-level position – no specific experience required
Fresh graduates are encouraged to apply
Training will be provided for eCommerce tools and processes

Qualifications

Key qualifications for success in this role include both technical and soft skills.

Excellent written communication skills
Basic computer literacy
Customer service orientation
Problem-solving abilities
Adaptability to work in both office and remote settings

Skill Requirements

Customer Service
Communication Skills
Problem Solving
Time Management
Team Collaboration
E-commerce Knowledge
Remote Work

Incentive & compensation

The position offers competitive compensation and additional benefits.

Monthly salary: BDT 15,000 – 20,000 based on skills
50% subsidized lunch
Unlimited tea & coffee
Creative and supportive team environment
Opportunity to work with real eCommerce brands

How to apply for Mirailit Limited jobs

Follow these steps to apply for the Junior Customer Support Representative position.

Prepare your updated CV highlighting relevant skills
Submit your application through the company’s official channels
Include a cover letter expressing your interest in customer service
Highlight any previous customer service experience or relevant skills
Be prepared for a potential interview process

About Mirailit Limited

Mirailit Limited is a dynamic company working with eCommerce brands where customer experience is paramount. The company focuses on providing excellent customer service that directly impacts trust and conversions for their clients. With a creative and supportive team environment, Mirailit offers opportunities to work with real eCommerce businesses and gain hands-on experience in the industry.