Sales Support Rep – Email & Chat (Remote)

Active

Customer Support, E-commerce

Dhaka

Full Time

Any

Salary Negotiable

Vacancy 1 position

Experience (years) 1 – 1

Salary & vacancy

Salary: Negotiable

1 vacancy

Job Description

TalentPop App is seeking a results-driven Sales Support Rep – Email & Chat (Remote) to join their team in Dhaka. This full-time entry-level position offers remote work opportunities with competitive compensation and benefits. The role focuses on handling customer inquiries via email and live chat while identifying revenue opportunities through upselling and cross-selling. Candidates should have at least 1 year of experience in Customer Support, Customer Success, or Inside Sales, with excellent written English communication skills.

The position offers a commission structure and performance-based bonuses, along with a 100% permanent work-from-home setup. Successful candidates will maintain high customer satisfaction scores while contributing to monthly expansion and retention revenue targets. The role requires technical capabilities including reliable internet connection and experience with CRM and helpdesk platforms. This is an excellent opportunity for those looking to grow their career in customer success and sales within the e-commerce industry.

Requirements

• Experience: 1 – 1 years

Education Requirements

Education requirements are not specified for this position.

Not specified

Experience Requirements

Candidates should have relevant experience in customer-facing roles.

At least 1 year of experience in Customer Support, Customer Success, or Inside Sales
SaaS or E-commerce experience preferred

Qualifications

Key qualifications include both technical and soft skills.

Excellent written English communication skills
Understanding of e-commerce operations and online customer experience
Experience with CRM and helpdesk platforms

Skill Requirements

Written Communication
Customer Support
Sales Upselling
CRM Management
Customer Retention
Cross-selling
Technical Support

Incentive & compensation

The position offers competitive compensation and performance-based incentives.

Competitive base salary
Commission structure and performance-based bonuses

How to apply for TalentPop App jobs

Follow these steps to apply for the Sales Support Rep position.

Choose “Brand Concierge” when selecting the position during application
Enter application code BCS in the required field
Complete the application process as instructed

About TalentPop App

TalentPop App partners with high-growth e-commerce brands to optimize every customer interaction. The company focuses on delivering world-class written support while identifying revenue opportunities through upselling, cross-selling, and retention strategies.