Supervisor/Senior Officer - Customer Relationship Management, Dhaka & Chattogram

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Customer Relationship Management, Inspection Services

Chattogram, Dhaka

Full Time

Any

Salary Negotiable

Vacancy 3 positions

Experience (years) 2 – 5

Salary & vacancy

Salary: Negotiable

3 vacancies

Application

Deadline:

March 29, 2026 (Expired)

Job Description

Intertek Bangladesh is seeking a motivated Supervisor/Senior Officer for Customer Relationship Management to join their team in Chattogram. This full-time position offers an exciting opportunity to work with a global leader in quality assurance and testing services, focusing on building strong vendor relationships and ensuring exceptional customer satisfaction across Dhaka and Chattogram regions. The role involves daily analysis and reporting, market visits, and implementing strategies to increase market share and report value.

The successful candidate will be responsible for ensuring best service support for CRM vendors, maintaining close relationships through regular market visits, and helping to increase market share. This position requires someone who can work under pressure, meet deadlines, and has excellent English communication skills. With a competitive salary package and the chance to work with a renowned international company, this Supervisor/Senior Officer – Customer Relationship Management position at Intertek Bangladesh represents a valuable career opportunity in the quality assurance industry.

Requirements

• Experience: 2 – 5 years

Education Requirements

Candidates must have relevant educational qualifications to be considered for this role.

Masters/MBA or BBA degree from any reputed university
Additional certifications in customer relationship management are advantageous
Continuous learning and development in CRM practices

Experience Requirements

The position requires substantial experience in customer relationship management and sales operations.

2-5 years of relevant experience in CRM or customer service roles
Experience in the RMG industry is highly preferred
Proven ability to manage customer relationships and drive satisfaction
Experience in market analysis and reporting

Qualifications

Key qualifications for success in this role include both technical and soft skills.

Strong relationship building and interpersonal skills
Excellent teamwork and collaboration abilities
Ability to work under pressure and meet tight deadlines
Proficiency in CRM software and reporting tools

Skill Requirements

Customer Relationship Management (CRM)
Vendor Relationship Management
Market Analysis and Reporting
Team Leadership and Management
Communication and Interpersonal Skills
Problem Solving and Decision Making
Time Management and Organization

Incentive & compensation

Compensation details will be discussed during the interview process based on experience and qualifications.

How to apply for Intertek Bangladesh jobs

Follow these steps to apply for the Supervisor/Senior Officer – Customer Relationship Management position at Intertek Bangladesh.

Visit the external application link: https://bdjobs.com/h/details/1464148
Submit your updated CV and cover letter
Application deadline is March 29, 2026
Ensure all required documents are included
Shortlisted candidates will be contacted for interviews

About Intertek Bangladesh

Intertek is a leading Total Quality Assurance provider to industries worldwide. The company delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions to customers in their operations and supply chains. With a presence in over 100 countries, Intertek helps customers improve their performance, gain efficiencies in manufacturing and logistics, overcome market constraints, and reduce risk.