Technical Customer Support Engineer

Mohammadpur

Active

Cloud Services, Customer Support

Mohammadpur

Full Time

Salary Negotiable

Vacancy 4 positions

Salary & vacancy

Salary: Negotiable

4 vacancies

Application

Deadline:

April 5, 2026 (1 week left)

Job Description

Join XeonBD as a Technical Customer Support Engineer in Dhaka and become part of a dynamic team providing essential technical support to customers. This entry-level position offers rotational shifts including morning, day, evening, and night shifts, with both in-office and work-from-home options. The role involves troubleshooting technical issues, providing customer support via phone and chat, and maintaining system performance. As a Technical Customer Support Engineer at XeonBD, you’ll work with cutting-edge technologies including AWS Cloud, DNS, and hosting services while developing your skills in a fast-paced IT environment.

This Technical Customer Support Engineer vacancy at XeonBD offers an excellent opportunity for those starting their career in technical support. The position provides comprehensive training and the chance to work with experienced professionals in Dhaka’s growing tech sector. You’ll enjoy hybrid work flexibility, competitive compensation, and the satisfaction of helping customers solve technical challenges. Whether you’re interested in Technical Customer Support Engineer jobs in Dhaka or looking for career opportunities with XeonBD, this role provides the perfect foundation for growth in the IT support industry.

Requirements

Education Requirements

Education requirements for this position.

Education: Not specified
Any relevant technical certification or degree is a plus

Experience Requirements

Experience requirements for this Technical Customer Support Engineer role.

Experience Level: Entry-level
Experience Required: Not specified
Previous customer support or helpdesk experience preferred

Qualifications

Key qualifications for success in this role.

Technical knowledge of hosting, DNS, and IT infrastructure
Customer service orientation
Problem-solving abilities
Communication skills
Team collaboration

Skill Requirements

AWS Cloud
Cloud Platform
Cloud Service
DNS
domain
Hosting
IT Support Service
Network engineering
network server
Server side Technologies

Incentive & compensation

Compensation details for this position.

Salary: Negotiable
Competitive compensation package
Benefits as per company policy

How to apply for XeonBD jobs

Follow these steps to apply for the Technical Customer Support Engineer position at XeonBD.

Review the job requirements and responsibilities carefully
Prepare your updated resume/CV highlighting relevant skills
Submit your application before the deadline of April 5, 2026
Application method: Not specified
Contact email: N/A
Contact phone: N/A
External apply URL: N/A

About XeonBD

XeonBD is a leading technology company providing cloud and hosting services in Bangladesh. They offer innovative solutions and exceptional customer support, helping businesses establish and maintain their online presence with reliable infrastructure and technical expertise.