Virtual Client Service Assistant (Remote)

Paul Russells Lighting is seeking a Virtual Client Service Assistant in Dhaka for a remote position handling UK-based customer service. This full-time role involves managing customer queries across multiple platforms including Amazon, eBay, and email, while maintaining professional communication and ensuring resolution in line with marketplace standards. The ideal candidate will have 2-4 years of experience in customer service or BPO background, with excellent English communication skills and the ability to work independently in a remote setting.

The position offers a competitive salary between BDT 25,000 to 35,000 per month, along with 2 festival bonuses, performance incentives, and clear career progression opportunities. Working hours follow UK time (9 AM to 6 PM), and candidates must be based in Dhaka, Bangladesh. This is an excellent opportunity for those seeking a leadership role in an international company, with the chance to work with a fast-growing UK brand and develop expertise in e-commerce customer service. Applicants with English-medium background and experience handling UK clients will be preferred.