Customer Care & Call Center Executive

Mirpur

Active

Call Center, Customer Service

Mirpur

Full Time

Any

Salary Negotiable

Vacancy 25 positions

Salary & vacancy

Salary: Negotiable

25 vacancies

Job Description

La La Dia, a premium brand under Bor de Guna Group, is offering an exciting opportunity for 25 Customer Care & Call Center Executives in Dhaka. This full-time position at their Mirpur office provides a platform for career growth in the customer service industry. The role involves handling customer inquiries, processing orders, and ensuring customer satisfaction through professional communication. Candidates with experience in call centers or customer care will find this position particularly suitable, though new applicants with strong sales skills are also encouraged to apply.

This position offers a negotiable salary package with performance-based incentives and long-term career prospects within the Bor de Guna Group. The ideal candidates should possess excellent communication skills, patience, and a goal-oriented mindset. With basic computer literacy and a customer-focused attitude, successful applicants will contribute to maintaining La La Dia’s reputation for quality service. The company provides a supportive work environment with opportunities for professional development and advancement in the growing customer care and call center sector in Dhaka.

Requirements

Education Requirements

Educational qualifications required for the role:

Minimum HSC qualification
Graduate degree preferred
Equivalent educational background accepted

Experience Requirements

Experience requirements for the Customer Care & Call Center Executive position:

Minimum 6 months experience in call center operations
Customer care or telemarketing experience preferred
New candidates with proven sales skills can also apply

Qualifications

Key qualifications needed to succeed in this role:

Strong communication and interpersonal skills
Ability to handle customer queries and complaints
Proficiency in basic computer applications
Customer-focused attitude with problem-solving abilities

Skill Requirements

Customer Service
Telemarketing
Sales Support
CRM Management
Communication Skills
Problem Solving
Computer Literacy
Time Management

Incentive & compensation

Salary and benefits package details:

Negotiable salary package
Performance-based incentives
Long-term career growth opportunities
Training and development programs

How to apply for La La Dia jobs

Follow these steps to apply for the Customer Care & Call Center Executive position:

Prepare your updated CV highlighting relevant experience
Submit your application through the company’s recruitment channel
Contact the HR department for application details
Attend the interview process as scheduled
Bring necessary documents for verification

About La La Dia

La La Dia is a premium brand under Bor de Guna Group, known for its quality products and exceptional customer service. The company is expanding its operations and seeking talented individuals to join their growing team. With a focus on customer satisfaction and professional development, La La Dia offers a dynamic work environment for career-oriented individuals.