Customer Service / Front Desk Executive

Active

Administration, Customer Service

Banani

Full Time

Any

Salary Negotiable

Vacancy 1 position

Salary & vacancy

Salary: Negotiable

1 vacancy

Job Description

BASE STUDY is seeking a Customer Service / Front Desk Executive to join their team in Banani, Dhaka. This full-time position offers the opportunity to work with a leading education management company that connects Bangladeshi students to global educational opportunities through innovative digital platforms. The role involves managing front desk reception duties, providing exceptional customer service, and handling inquiries in person, over the phone, and via email.

The ideal candidate will have strong interpersonal skills, excellent phone etiquette, and demonstrated experience in receptionist duties. This Customer Service / Front Desk Executive position at BASE STUDY offers market competitive remuneration, festival and yearly bonuses, and a healthy work environment. Candidates with previous experience in education management or service-oriented industries are preferred for this exciting career opportunity in Banani.

Requirements

Education Requirements

Education requirements for this position are not explicitly specified.

Minimum educational qualification not specified
Relevant certifications or training would be advantageous

Experience Requirements

Experience requirements for this position are not explicitly specified.

Previous front desk or customer service experience preferred
Experience in receptionist duties beneficial
Familiarity with education sector is a plus

Qualifications

Key qualifications for success in this role include:

Strong interpersonal and relationship-building skills
Excellent written and verbal communication in English and Bengali
Professional demeanor and appearance

Skill Requirements

Front desk management
Customer service excellence
Appointment scheduling
Professional communication
Basic office software proficiency
Problem resolution
Time management

Incentive & compensation

The position offers competitive benefits including:

Market competitive remuneration
Festival and yearly bonuses
Healthy and hygienic work environment
Standard leave policy for work-life balance

How to apply for BASE STUDY jobs

Interested candidates can apply for this position by following these steps:

Prepare your updated CV highlighting relevant experience
Share your CV with the company as per their application process
Ensure your application showcases your customer service and front desk skills
Include any relevant experience in education management or service industries

About BASE STUDY

BASE STUDY is a specialized education management company focused on providing comprehensive services in Study-Abroad, Migration, Training, and Coaching. The company connects Bangladeshi students to global educational opportunities through innovative digital platforms, aiming to create a network of bright minds and guide them toward successfully pursuing international education.