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Customer Support Executive - E-commerce (Office-Based)

Moghbazar, Dhaka
Active
Customer Service, Customer Support
Moghbazar
Full Time
Any
Salary Negotiable
Vacancy 5 positions
Experience (years) At least 1
Age 18 – 35 years
Contact phone 01410342657
Education Requirements HSC

Salary & vacancy

Salary: Negotiable
5 vacancies

Application

Deadline:

October 30, 2026 (4 days left)

Job Description

This Customer Support Executive – E-commerce position at Prime Essential Store in Dhaka is an office-based, full-time opportunity for candidates who enjoy direct customer contact and fast-paced online retail. The role sits within the e-commerce customer support industry and focuses on order confirmation calls, omnichannel messages, parcel tracking, and delivery issue resolution. If you are searching for Customer Support Executive – E-commerce jobs in Dhaka, this vacancy offers a practical entry point into Prime Essential Store careers, with 5 positions available and a negotiable salary. The employer is looking for well-spoken, patient, and responsible people who can communicate in Bangla and read basic English.

Applicants should have HSC education and at least 1 year of relevant experience, although freshers are encouraged. Familiarity with WhatsApp, Messenger, Instagram, and TikTok is important, along with a problem-solving attitude and willingness to work fully in-office at Moghbazar. The application deadline is October 30, 2026. Submit a PDF CV and clear photo through the official job link, email, or WhatsApp. This Customer Support Executive – E-commerce vacancy is a strong fit for those seeking career opportunities in Dhaka’s e-commerce customer service sector.

Requirements

  • • Experience: At least 1 years
  • • Age: 18 – 35 years

Education Requirements

The minimum educational requirement for this position is HSC.

  • HSC or equivalent
  • Applicants with relevant customer service or e-commerce exposure may be given preference

Experience Requirements

The role requires at least 1 year of relevant experience, but freshers are also encouraged to apply.

  • At least 1 year of experience in customer support, e-commerce, or a related field
  • Experience in e-commerce or an e-commerce startup is preferred
  • Freshers with strong communication skills and a willingness to learn may also apply

Qualifications

Ideal candidates combine customer-facing confidence with practical digital and coordination skills.

  • Ability to confirm orders by calling customers
  • Professional written and verbal communication
  • Familiarity with social media and messaging platforms
  • Ability to track parcels and update delivery statuses
  • Patience and confidence in resolving delivery issues

Skill Requirements

  • Customer Support
  • Order Confirmation
  • Omnichannel Support
  • WhatsApp Support
  • Facebook Messenger Support
  • Instagram Support
  • TikTok Support
  • Parcel Tracking
  • Courier Coordination
  • Issue Resolution
  • Bangla Communication
  • Basic English Reading
  • Smartphone Apps
  • Problem Solving
  • Patience

Incentive & compensation

Compensation and employment details for this role are summarized below.

  • Salary: Negotiable
  • Full-time employment
  • Office-based work at Moghbazar, Dhaka
  • Vacancy: 5 positions available

How to apply for Prime Essential Store jobs

Follow these steps to apply for the Customer Support Executive – E-commerce role.

  • Step 1: Review the requirements and confirm you can work full-time in-office at Moghbazar, Dhaka.
  • Step 2: Prepare your updated CV in PDF format along with a clear photo. Only PDF files are accepted; do not send image files.
  • Step 3: Apply through the official job link: https://bdjobs.com/h/details/1548073
  • Step 4: Alternatively, email your PDF CV and photo to primeessentialstore.official@gmail.com or send them via WhatsApp to 01410342657.
  • Step 5: Submit your application before the deadline: October 30, 2026.

About Prime Essential Store

Prime Essential Store is a growing e-commerce retail platform based in Dhaka. The company manages online customer orders and communicates with shoppers across its website, WhatsApp, Facebook Messenger, Instagram, and TikTok. It is expanding its customer operations team at the Moghbazar office and values energetic, well-spoken, and responsible candidates who can deliver reliable customer service. As an e-commerce business, Prime Essential Store offers hands-on experience in order confirmation, omnichannel support, parcel tracking, and delivery issue resolution.

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