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Officer, Customer Service

Mohakhali
Expired

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Salary BDT 18,000 – 20,000

Salary & vacancy

BDT 18,000 – 20,000

Application

Deadline:

April 13, 2026 (Expired)

Job Description

Join E-Zone HRM Limited as an Officer, Customer Service and embark on an exciting career journey in the Mobile Financial Services industry. This entry-level position offers fresh graduates the perfect opportunity to develop their customer service skills while working with a reputed MFS organization in Dhaka. The role involves handling customer inquiries, resolving complaints, and providing comprehensive support through rotational shifts, with transportation facilities available for morning and evening schedules.

As an Officer, Customer Service at E-Zone HRM Limited, you’ll be part of a dynamic team that values communication, teamwork, and customer satisfaction. The position offers a competitive salary range of 18,000 – 20,000 BDT and comprehensive training to help you excel in your role. With no prior experience required, this is an ideal opportunity for recent graduates to gain valuable work experience in a professional environment. Apply by April 13, 2026, to take the first step toward a rewarding career in customer service with one of Dhaka’s leading MFS organizations.

Requirements

Education Requirements

Educational background needed:

  • Minimum Bachelor’s degree (Honors) in any discipline
  • Recent graduates are preferred

Experience Requirements

Experience level for this role:

  • Entry-level position
  • No prior experience required
  • Fresh graduates are highly encouraged to apply

Qualifications

Key qualifications for success:

  • Strong communication and interpersonal skills
  • Ability to handle customer inquiries professionally
  • Team-oriented mindset
  • Computer literacy with MS Office applications

Skill Requirements

  • Customer service excellence
  • Communication and active listening
  • Problem-solving and conflict resolution
  • Time management and multitasking
  • CRM database management
  • Product knowledge and information sharing

Incentive & compensation

Compensation and benefits include:

  • Competitive salary range of 18,000 – 20,000 BDT
  • Transportation services provided for morning and evening shifts
  • Opportunity to work with a reputed MFS organization
  • Career growth and development opportunities

How to apply for E-Zone HRM Limited jobs

Follow these steps to apply for the Officer, Customer Service position:

  • Prepare your updated CV and relevant documents
  • Submit your application before the deadline of April 13, 2026
  • Ensure all required qualifications are met before applying
  • Fresh graduates are encouraged to apply without hesitation
  • Contact the company through official channels for any queries

About E-Zone HRM Limited

E-Zone HRM Limited is a reputed organization in the Mobile Financial Services (MFS) sector, providing innovative financial solutions to customers across Bangladesh. The company is known for its customer-centric approach and commitment to excellence in service delivery, offering a dynamic work environment for young professionals to grow and develop their careers.