Team Leader (Night Shift - USA Process)

Expired

Sorry, currently TBN BD Ltd. all jobs have been expired! But no worry—you can still find all new Government Jobs here . Save this link for the future: if any new job is published by TBN BD Ltd., it will appear there. For reference, you can see the previous hiring circular below.

Bookmark the TBN BD Ltd. page for future openings.

BPO, Call Center

Shyamoli

Full Time

Any

Salary BDT 25,000 – 35,000

Vacancy 5 positions

Experience (years) 2 – 6

Contact email hr@totalit-solutions.com

Salary & vacancy

BDT 25,000 – 35,000

5 vacancies

Application

Deadline:

March 10, 2026 (Expired)

Job Description

Join TBN BD Ltd. as a Team Leader for their Night Shift USA Process in Shyamoli, Dhaka. This full-time position offers an excellent opportunity to lead a team in an international customer support environment, with a competitive salary range of 25,000-35,000 BDT. The role involves managing customer service representatives, ensuring quality standards, and driving team performance in a B2B and B2C support setting.

The ideal candidate will have 2-6 years of experience in international campaign management, with a proven track record in SLA-based environments. This Team Leader position requires strong leadership skills, process knowledge, and the ability to work effectively in rotational shifts. Apply by March 10, 2026, by sending your CV to hr@totalit-solutions.com with the subject line “Application for Team Leader” to be considered for this exciting career opportunity in Dhaka’s growing IT and customer support sector.

Requirements

• Experience: 2 – 6 years

Education Requirements

Candidates should have relevant educational qualifications.

Bachelor’s degree in any discipline
Graduate or pursuing graduation

Experience Requirements

Experience requirements focus on leadership and customer support expertise.

2-6 years of relevant experience
International campaign management experience
Team leadership in BPO/Contact Center environment

Qualifications

Key qualifications include specific skills and competencies.

Call Center Operation expertise
Computer Office Management skills
Email Marketing and Live Chat proficiency

Skill Requirements

Call Center Operation
Computer Office Management
Email Marketing
Live Chat
Outbound and Inbound Calls

Incentive & compensation

The position offers competitive compensation within the industry standard.

Salary range: 25,000 – 35,000 BDT

How to apply for TBN BD Ltd. jobs

Follow these steps to apply for the Team Leader position.

Prepare your updated CV
Send your CV to hr@totalit-solutions.com
Use subject line: Application for Team Leader
Application deadline: March 10, 2026

About TBN BD Ltd.

TBN BD Ltd. is a leading provider of IT-enabled services and customer support solutions. The company specializes in international customer support processes, particularly for US-based clients, offering comprehensive B2B and B2C support services through their dedicated team of professionals.